Our Story

In 2023, our founding team was working with sales and customer support organizations that were drowning in call recordings. Every day, managers and reps were spending hours manually scrubbing through audio files, trying to find key moments, contact information, and insights that could drive better performance.

We watched as teams struggled with existing solutions that were either too expensive for growing companies, too complex to implement, or simply didn't provide the actionable insights needed to improve sales outcomes. The industry was stuck in a cycle of either expensive enterprise solutions or basic transcription services that left teams with more questions than answers.

That's when we realized the problem wasn't just about transcription—it was about making call data truly navigable and actionable. We saw an opportunity to democratize advanced call analytics by creating a solution that combines the power of AI with intuitive design, making it accessible to teams of any size.

callvine.ai was born from this vision: to create a platform that transforms hours of audio into clickable, searchable, and actionable intelligence that helps sales and customer support teams perform better, close more deals, resolve issues faster, and understand their customers on a deeper level.

Our Mission

We're building the future of call analytics, one conversation at a time

Democratize AI Analytics

Make advanced call analytics accessible to teams of any size, not just enterprise companies with massive budgets. We believe every sales and customer support team deserves access to the insights that drive growth.

Save Time, Create Value

Transform hours of manual audio review into minutes of actionable insights. Our clickable timestamps and smart navigation help teams find what matters most, when it matters most.

Drive Better Outcomes

Turn conversations into competitive advantages. By understanding what works and what doesn't, sales and customer support teams can continuously improve their performance, close more deals, and deliver better customer experiences.

Built by Customer-Facing Teams, for Customer-Facing Teams

Our team brings together decades of experience in sales, customer support, AI, and product development. We've walked in your shoes—we've been the reps spending hours reviewing calls, the managers trying to coach teams effectively, and the leaders looking for insights to drive growth and improve customer satisfaction.

We're not just building technology; we're solving real problems that we've experienced firsthand. Every feature we develop, every insight we provide, and every improvement we make is driven by the needs of sales and customer support teams who are passionate about getting better at what they do.

Our Values

The principles that guide everything we do

Customer-First

Every decision we make starts with understanding our customers' needs. We build features that solve real problems, not just add complexity.

Innovation

We're constantly exploring new ways to make call analytics more powerful, more intuitive, and more valuable for sales and customer support teams.

Trust & Security

We understand that call data is sensitive. We build with security and privacy as foundational principles, not afterthoughts.

Transparency

Simple, honest pricing. Clear, understandable insights. No hidden fees, no complex contracts, no surprises.

Accessibility

We believe powerful analytics should be available to every sales and customer support team, regardless of size or budget. That's why we offer simple per-minute pricing.

Passion for Customer Success

We love helping customers succeed. We love the challenge, the strategy, the human connection. We're building tools to help sales and customer support teams do what they do best.

Join the Revolution

Ready to transform how your team understands and acts on call data? Start with $5 in free credit and see the difference clickable timestamps and AI-powered insights can make for your sales and customer support teams.

Get Started Free