Navigate Audio With Precision & Intelligence
Click to jump to key moments, smart speaker detection, and performance insights that transform how you analyze calls
Clickable Timestamps
Jump instantly to when contact information was mentioned with blue timestamp buttons and contextual pause controls
Smart Speaker Detection
AI identifies customers vs agents by analyzing greetings like "Thank you for calling" vs customer requests
Call Performance Scoring
Numeric call ratings (5.0 format) and performance percentages automatically calculated from conversation analysis
Contact Information Extraction
Automatically extract names, emails, addresses with clickable timestamps to hear exactly when mentioned
Real-time Analytics
Live sentiment analysis, interruption rates, response times, and emotion timeline tracking throughout calls
Minimal Design Interface
Clean, readable transcript display with proper speaker names and optimized spacing for maximum productivity